Star City Transportation Professional Chauffeurs will be looking to meet you with a greeting sign (with your name on it) on the baggage claim level. To avoid confusion, please proceed to baggage claim whether you have checked luggage or not. Terminal A ,B and E all have Limo waiting area (see photo).
Terminal C is is by the stairs or look for limo drivers holding a sign.
With rare exceptions, your chauffeur will be wearing a black suit We recommend that you locate your chauffeur before going to your baggage carousel. This will allow your chauffeur the opportunity to assist with your luggage and make your travels even more enjoyable.
Airport terminal specific information is below, but as a rule, look for your chauffeur on the baggage claim (ground) level of each terminal and do not go outside the terminal. Call the driver’s cell phone immediately if you cannot locate your chauffeur. If you arrange other transportation without contacting us we will wait for you one hour and trip charges will apply.
Terminal A: Meet your chauffeur at the bottom of the escalator going down to the baggage claim level.(Limo Reception Area) Please do not go outside the terminal.
Terminal B: Meet your chauffeur at the bottom of the escalator going down to the baggage claim level.(Limo Reception Area)
Terminal C: Meet your chauffeur at the limousine exit area on the baggage claim level usually at luggage area or just where the Limo drivers are holding their signs.
There is no Limo reception Area like the other Terminals.
Terminal E: All travelers required to go through US customs will have to go to terminal E: the International Arrivals Building (IAB). Proceed through customs and then the secured exit doors. You should meet your chauffeur on the arrival level after exiting customs. Starbucks will be on your left and Limo reception Area on the left too. Please do not go outside the terminal.
Meet your chauffeur on the baggage claim (ground) level in front of the airport information booth. Please do not exit the building or go outside the terminal.
Meet your Driver at the Exit from Customs by the cafeteria.