Cancellation Policy


All Specialty vehicles must be cancelled 72 hours in advance prior to scheduled pickup. If not the customer will be billed the full amount. All other cancellations must be made within 24 hours of the time you made the reservation. If not the customer will be billed for 50% of total amount.


All online reservations must be made at least 2 hours in advance. If you don’t have 2 hours just call us at 1-800-868-0702 or simple Text to 1-832-997-0190

No Shows:

A no show fee equal to the base fare price of the trip plus 20% service charge plus applicable wait time fee will be charged if the passenger fails to arrive at the designated location.